Learn everything about how your personal information is collected, stored, and protected on Kelagor — explained in plain English.
The security of your information is not just a legal obligation for us — it is a core responsibility.
Every transaction and data exchange on Kelagor is secured with 256-bit SSL encryption, keeping your personal and financial information completely private.
Kelagor never sells your personal information to third parties. Your name, number, and address are kept strictly confidential.
All data is stored on encrypted servers with regular backups and security audits, ensuring your information is never lost.
Even within Kelagor, only authorized personnel who need it can access your information. Every access is logged and monitored.
You can request to update, delete, or export your information at any time. You are in full control of your data.
Kelagor complies with international data protection laws and standards. Your privacy rights are always respected.
Summary: Kelagor takes your privacy seriously. This policy fully explains how your information is used and protected. By using Kelagor, you agree to this Privacy Policy.
Kelagor (kelagor.bet) is an online betting platform serving users in Bangladesh. We understand that your personal information is highly sensitive, and protecting it is one of our foremost responsibilities.
This Privacy Policy explains what information Kelagor collects, how it is used, who it may be shared with, and how you can manage your own data.
This policy applies to all Kelagor services, websites, and any mobile applications launched in the future. For any questions, contact us at support@kelagor.bet.
Kelagor collects several types of information. The table below provides a full breakdown:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, gender | Account Creation & KYC |
| Contact Information | Mobile Number, Email | Verification & communication |
| Identity Document | NID, Passport Number | Age & Identity Verification |
| Financial Information | Mobile Pay/Nagad number | Payment Processing |
| Betting History | Bets, wins & losses | Account management |
| Technical Information | IP Address, Device Information | Security & Fraud Prevention |
Kelagor collects only the information that is necessary. We do not request or gather data beyond what is needed.
Information you provide during registration, KYC verification, deposits, or when contacting support is collected directly from you. Sharing this information is your choice, though certain services may not be available if required details are withheld.
When you use Kelagor, certain technical information is collected automatically:
During payment processing, transaction confirmation details may be received from payment providers such as Mobile Pay, Nagad, or Rocket. This information is used solely for verifying transactions.
Kelagor uses your information only for specific, lawful purposes. Each purpose is clearly outlined below:
Important: Kelagor never shares your information with third parties for advertising purposes. Your data is used solely to improve Kelagor's own services.
Kelagor may share information only in limited circumstances and strictly for defined purposes:
Only the information necessary to complete transactions is shared with payment services such as Mobile Pay, Nagad, and Rocket.
During the KYC process, necessary information may be shared with trusted identity verification agencies. These agencies are bound by strict confidentiality agreements.
Information may be disclosed in response to court orders, lawful requests from investigative authorities, or other legal obligations. In all such cases, Kelagor operates strictly within the bounds of the law.
Outside the cases mentioned above, Kelagor will never share your information under any circumstances — no selling, no renting, no exchanging.
Kelagor uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.
You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may affect the functionality of some site features.
Kelagor does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal obligations and business requirements:
Once the retention period expires, your data is securely deleted or anonymised so it can no longer be traced back to you.
Kelagor respects your privacy rights. You have the following rights:
You can request to see what information Kelagor holds about you.
You can request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You can request to download the information we hold about you.
You can request that we stop using your data for specific purposes.
You can unsubscribe from promotional messages at any time.
To exercise your rights: Email us at support@kelagor.bet or Help Center Reach us via live chat on the page. We typically respond within 30 business days.
Kelagor does not collect — and makes no attempt to collect — information from anyone under the age of 18. Should a minor create an account by any means, their data will be deleted and the account closed immediately upon discovery.
If a parent or guardian suspects their child is using Kelagor, please contact us at support@kelagor.bet. We will act promptly.
Kelagor may update this Privacy Policy from time to time in response to changes in law, the introduction of new services, or business requirements.
You will be notified in advance of any significant changes via your registered mobile number or email. The "Last Updated" date at the top of the page will always reflect the most recent revision.
Continued use of Kelagor after any policy changes will be considered your acceptance of the updated policy.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us through any of the following:
Privacy complaints are typically responded to in detail within 7 business days. Complex matters may take up to 30 days, but interim updates will be provided.
For more information: Our Terms & Conditions and Responsible Gambling You can also read the page.